Frequently Asked Questions (FAQs)
How do I ship my survival kit to Capital Survival for servicing?
When shipping your survival kit to us for servicing, the kit is currently classified as "Limited Quantities" under shipping regulations. This means it contains small amounts of dangerous goods but is packaged to meet safety standards.
We are in the process of updating our kits to eliminate dangerous goods altogether. Once this is complete, we will make an official announcement.
Where are you located?
We are based in Ottawa, Ontario, Canada. Our address is:
300 Greenbank Road, Ottawa, ON, K2H 0B6
Do you offer rentals for survival equipment?
Yes! We offer rental services for a variety of survival gear, including anti-exposure suits, survival kits, and life vests. Rentals are available by the month or by the day, depending on your needs.
What types of products do you sell?
We specialize in aviation, marine, and emergency survival products, including survival kits, life rafts, life vests, anti-exposure suits, first aid kits, and more.
Do you service life rafts and life vests?
Yes, we provide inspection and servicing for many types of survival equipment, including life rafts and life vests. Contact us for more information about specific servicing options.
Can you ship internationally?
At this time, please contact us directly to discuss international shipping options. Some products, particularly those classified as dangerous goods, may have restrictions.
What should I do if I have questions about a specific product or service?
You can reach out to us by phone at 613-222-7560 or through our Contact Us page.